Design Factory Decor

Effective Date: September 2, 2024

Introduction

Design Factory Decor - Abu Dhabi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, or services.  

Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, and mailing address.  
Project Information: Details about your design project, including preferences, budget, and timeline.
Payment Information: Credit card or other payment information if you make a purchase.
Usage Information: Information about how you use our website and services, such as your IP address, browser type, and pages visited.
How We Collect Your Information

We collect your personal information in several ways, including:

Directly from you: When you provide it to us through our website, email, phone, or in person.
Automatically: Through our website, using cookies and similar technologies.

How We Use Your Information

We may use your personal information for the following purposes:  

To provide our services: We use your information to process your design project, communicate with you, and deliver our services.
To improve our services: We analyze your usage data to improve our website, products, and services.
To communicate with you: We may contact you with updates, promotions, or other relevant information.
To comply with legal requirements: We may use your information to comply with applicable laws and regulations.
Disclosure of Your Information

We may disclose your personal information to:

Our employees and contractors: Who need access to your information to perform their job duties.
Third-party service providers: Who help us provide our services, such as payment processors and website hosting companies.
Law enforcement or regulatory authorities: As required by law or to protect our rights or the rights of others.
Your Rights

You may have the right to:

Access your personal information: To request a copy of the personal information we hold about you.
Correct your personal information: To request that we correct any inaccuracies in your personal information.
Object to the processing of your personal information: To object to certain types of processing of your personal information.
Request erasure of your personal information: To request that we delete your personal information under certain circumstances.
To exercise your rights, please contact us using the information provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

Children

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by contacting you directly.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Design Factory Decor - Abu Dhabi
info@designfactory.ae
0097126351113